The guest lecture committee held an online session on October 9, 2023. The topic was “Harmony in Diversity: Navigating Cross-Cultural Project Management and Mastering Client Relationships.” This edition’s guest lecture speaker was Mr. Abhik Panda, a Business Process Manager at SLB with over 19 years of experience in cross-cultural project management and client relationship management. The central viewpoint and vision were that project management skills include communications and managing performance, and organizations today have become more mature in managing cultural differences and have cross-functional spans across more stakeholders. There was enough emphasis on client relationship management, which involves everything from empathy, mindfulness, mutual respect, training, and communication to re-evaluation and measuring goals.
Mr. Abhik explained that for successful project management, there should be a passion for collaborative team relationships, teams should be ready to step out of their comfort zones, and enough emphasis should be placed on developing team relationships.
It was an engaging, interactive, and enriching session, and the students gained knowledge and insight on cross-cultural project management and much more.